Privacy Policy

Last updated: 28 March 2025

At Cann Electrical, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://cannelectrical.co.uk.

1. Who We Are

Cann Electrical
10 Pincords Lane,
Cranfield,
MK43 1AA
Tel: 07752 129612
Email: [email protected]

2. What Information We Collect

• Personal Information: Name, email address, phone number, and any details you provide through our contact form or direct communications.
• Technical Data: IP address, browser type, device information, and usage patterns via cookies.
• Service Information: Details relating to your enquiry, service location, or job requirements.

3. How We Use Your Information

• Respond to enquiries and provide quotes
• Carry out electrical services as requested
• Send important updates or service-related communication
• Improve our website and customer experience
• Meet legal obligations

We do not share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent (when you opt in to communications)
• Contractual necessity (to provide services you request)
• Legal obligation (for tax or safety records)
• Legitimate interests (to improve services and respond to enquiries)

5. Cookies

We may use cookies or similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

6. Data Security

We take reasonable steps to protect your data, including secure servers, access controls, and regular monitoring. However, no online transmission is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccuracies
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at: [email protected]

8. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law (e.g. tax records).

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Cann Electrical
Email: [email protected]
Tel: 07752 129612
10 Pincords Lane, Cranfield, MK43 1AA